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Every accounting firm knows the January dread. Preparers sit ready at their dual monitors, practice management software is configured, and yet almost no actual tax preparation occurs. Instead, staff...
Sep 24, 2026/ recent · long reads
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When a prospective client contacts a law firm, the clock starts running immediately. In legal services, responsiveness often determines whether a firm signs a desirable matter or loses it to the...
Sep 24, 2026
Most AI business cases presented to business owners are built on an accounting illusion. A vendor or internal advocate tallies up minutes saved across routine tasks, multiplies that time by an...
Sep 22, 2026/ selected notes
All dispatches →01 / AI Agents
When a founder signs a contract for a static website or an accounting software rollout, the finish line is straightforward. The pages render, the bank feeds sync, the invoices reconcile, and the...
Sep 21, 2026
02 / Playbooks
Over the past two years, almost every founder running a $1M to $10M company has handed generative AI tools to their staff. You bought seats for chat interfaces, added AI writing assistants to your...
Sep 14, 2026
03 / AI Agents
When Anthropic shipped Claude Cowork, it gave knowledge workers a tool that feels like a breakthrough. Instead of pasting paragraphs back and forth into a browser window, you can point Claude at...
Sep 14, 2026
/ the feed · everything we've published
Every accounting firm knows the January dread. Preparers sit ready at their dual monitors, practice management software is configured, and yet almost no actual tax preparation occurs. Instead, staff...
Kurt Fischman · Sep 24, 2026
When a prospective client contacts a law firm, the clock starts running immediately. In legal services, responsiveness often determines whether a firm signs a desirable matter or loses it to the...
Kurt Fischman · Sep 24, 2026
Most AI business cases presented to business owners are built on an accounting illusion. A vendor or internal advocate tallies up minutes saved across routine tasks, multiplies that time by an...
Kurt Fischman · Sep 22, 2026
When a founder signs a contract for a static website or an accounting software rollout, the finish line is straightforward. The pages render, the bank feeds sync, the invoices reconcile, and the...
Kurt Fischman · Sep 21, 2026
Over the past two years, almost every founder running a $1M to $10M company has handed generative AI tools to their staff. You bought seats for chat interfaces, added AI writing assistants to your...
Kurt Fischman · Sep 14, 2026
When Anthropic shipped Claude Cowork, it gave knowledge workers a tool that feels like a breakthrough. Instead of pasting paragraphs back and forth into a browser window, you can point Claude at...
Kurt Fischman · Sep 14, 2026
When a founder-operator decides to automate core operations, the market presents two completely different paths masquerading under the same category label. One path offers a software subscription...
Kurt Fischman · Sep 13, 2026
A sales call closes, the contract gets signed, and the client appears eager to get started. The sales team logs the win, marks the deal closed in the CRM, and hands off the account to operations. On...
Kurt Fischman · Sep 13, 2026
In 2011, three researchers audited 2,241 U.S. companies by sending each one a web lead and timing the answer. Thirty-seven percent replied within an hour, 16% within one to 24 hours, and 24% took...
Kurt Fischman · Sep 11, 2026
Almost every quote you'll see for an AI agent prices one line: the subscription, or the model usage per task. An agent, in the sense that matters here, is software that carries out a multi-step job...
Kurt Fischman · Sep 10, 2026
Picture the ordinary version of the problem. It's a Friday evening. An AI agent your business bought in March, the one that answers inbound calls and books appointments, has just booked three jobs...
Kurt Fischman · Sep 9, 2026
Most lists of this kind fail the same way. They name a department, attach the word automation, and leave you guessing what the software actually does on a Tuesday afternoon. So every job here is...
Kurt Fischman · Sep 9, 2026
Type the question into a search box and you get forty pages explaining that assistants are reactive and agents are proactive. Fine. Accurate, even. It's also the least useful thing anyone can tell a...
Kurt Fischman · Sep 8, 2026
Search the phrase and you'll hit a product category first. In April 2026 Anthropic launched Managed Agents on Claude, which InfoQ described as a managed execution layer that separates agent logic...
Kurt Fischman · Sep 8, 2026
An AI agent is software that doesn't just answer questions, it takes actions: it reads your data, calls your tools, and changes things in your systems. That last part is the whole security problem. A...
Kurt Fischman · Sep 7, 2026
An AI agent is software that takes a goal, plans a few steps, and uses other systems to finish the job. That last part is what makes it different from a chatbot, and it is the part that gets...
Kurt Fischman · Aug 31, 2026
Google's first page for AI agent governance describes controls in exhaustive detail and dates almost none of them. An AI agent, for this purpose, is software that takes actions inside your real...
Kurt Fischman · Aug 30, 2026
An AI agent governance policy template is a document with numbers in it: dollar ceilings, named systems, named tools, one named approver, and a retention period. An AI agent, for the purposes of that...
Kurt Fischman · Aug 30, 2026
Every published AI agent ROI calculator gets the arithmetic right, and the arithmetic is not the trivial part: benefits minus costs over costs, then payback, then net present value for the finance...
Kurt Fischman · Aug 29, 2026
Multi-step agent workflow evaluation is a spending decision disguised as a test suite. The unit under test is never the model alone; it is the harness plus the model, meaning the scaffold that holds...
Kurt Fischman · Aug 24, 2026
Marshal is the execution layer that bridges frontier AI and your daily business operations.