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Every accounting firm knows the January dread. Preparers sit ready at their dual monitors, practice management software is configured, and yet almost no actual tax preparation occurs. Instead, staff...
Sep 24, 2026/ recent · long reads
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When a prospective client contacts a law firm, the clock starts running immediately. In legal services, responsiveness often determines whether a firm signs a desirable matter or loses it to the...
Sep 24, 2026
Most AI business cases presented to business owners are built on an accounting illusion. A vendor or internal advocate tallies up minutes saved across routine tasks, multiplies that time by an...
Sep 22, 2026/ selected notes
All dispatches →01 / AI Agents
When a founder signs a contract for a static website or an accounting software rollout, the finish line is straightforward. The pages render, the bank feeds sync, the invoices reconcile, and the...
Sep 21, 2026
02 / Playbooks
Over the past two years, almost every founder running a $1M to $10M company has handed generative AI tools to their staff. You bought seats for chat interfaces, added AI writing assistants to your...
Sep 14, 2026
03 / AI Agents
When Anthropic shipped Claude Cowork, it gave knowledge workers a tool that feels like a breakthrough. Instead of pasting paragraphs back and forth into a browser window, you can point Claude at...
Sep 14, 2026
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Showing: Playbooks
Over the past two years, almost every founder running a $1M to $10M company has handed generative AI tools to their staff. You bought seats for chat interfaces, added AI writing assistants to your...
Kurt Fischman · Sep 14, 2026
Multi-step agent workflow evaluation is a spending decision disguised as a test suite. The unit under test is never the model alone; it is the harness plus the model, meaning the scaffold that holds...
Kurt Fischman · Aug 24, 2026
Nothing about a deployed chatbot upgrades into an agent, which is why the promotion usually arrives as a rebuild disguised as a rename. A chatbot is scoped to a conversation: it matches an incoming...
Kurt Fischman · Aug 18, 2026
> An AI agent implementation playbook is the ordered sequence that moves an agent from a chosen use case to trusted, unsupervised production. Its seven stages (scope, score, design, build, evaluate,...
Kurt Fischman · Jun 22, 2026
> AI agent evaluation is the testing discipline that decides whether an agent can be trusted to own a business workflow. It runs on three surfaces: reliability (does the agent complete the job),...
Kurt Fischman · Jun 10, 2026
> Choosing the right AI agent use case means passing each candidate workflow through three gates in order: value (is the job worth owning), risk (can the business afford the worst day), and...
Kurt Fischman · Jun 10, 2026
> Designing an agentic workflow means specifying five stages in order: intake (the trigger and the inputs), reasoning (the decision and its limits), action (what the agent may write and where),...
Kurt Fischman · Jun 8, 2026
An AI Agent System is the productized operational layer that wraps one or more AI agents, the automation underneath them, the governance around them, and the integrations into a company's real...
Kurt Fischman · May 26, 2026
Machine-like is the services layer that bridges frontier AI and business operations.