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Every accounting firm knows the January dread. Preparers sit ready at their dual monitors, practice management software is configured, and yet almost no actual tax preparation occurs. Instead, staff...
Sep 24, 2026/ recent · long reads
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When a prospective client contacts a law firm, the clock starts running immediately. In legal services, responsiveness often determines whether a firm signs a desirable matter or loses it to the...
Sep 24, 2026
Most AI business cases presented to business owners are built on an accounting illusion. A vendor or internal advocate tallies up minutes saved across routine tasks, multiplies that time by an...
Sep 22, 2026/ selected notes
All dispatches →01 / AI Agents
When a founder signs a contract for a static website or an accounting software rollout, the finish line is straightforward. The pages render, the bank feeds sync, the invoices reconcile, and the...
Sep 21, 2026
02 / Playbooks
Over the past two years, almost every founder running a $1M to $10M company has handed generative AI tools to their staff. You bought seats for chat interfaces, added AI writing assistants to your...
Sep 14, 2026
03 / AI Agents
When Anthropic shipped Claude Cowork, it gave knowledge workers a tool that feels like a breakthrough. Instead of pasting paragraphs back and forth into a browser window, you can point Claude at...
Sep 14, 2026
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Every accounting firm knows the January dread. Preparers sit ready at their dual monitors, practice management software is configured, and yet almost no actual tax preparation occurs. Instead, staff...
Kurt Fischman · Sep 24, 2026
When a prospective client contacts a law firm, the clock starts running immediately. In legal services, responsiveness often determines whether a firm signs a desirable matter or loses it to the...
Kurt Fischman · Sep 24, 2026
A sales call closes, the contract gets signed, and the client appears eager to get started. The sales team logs the win, marks the deal closed in the CRM, and hands off the account to operations. On...
Kurt Fischman · Sep 13, 2026
In 2011, three researchers audited 2,241 U.S. companies by sending each one a web lead and timing the answer. Thirty-seven percent replied within an hour, 16% within one to 24 hours, and 24% took...
Kurt Fischman · Sep 11, 2026
An AI agent use case library indexes candidate workflows by the work they contain, which is a different artifact from the ranked listicle the category keeps publishing. Every list in this category...
Kurt Fischman · Aug 19, 2026
Orchestration architecture describes the control layer that routes specialized agents through complex business workflows. Unlike single-agent systems that execute predefined scripts, orchestration...
Kurt Fischman · Aug 14, 2026
Handoffs are a discipline, not an accident. Specialized agents operate reliably in isolation, but handoffs fail in production when orchestration treats state ownership as implicit rather than...
Kurt Fischman · Aug 3, 2026
Agentification maturity is not measured by agent count. Start with one high-value workflow, establish guardrails and governance early, and transition ownership to the function that runs it.
Kurt Fischman · Jul 29, 2026
Five words get sold as five products. They are one dial with a price on each notch, and the notch you can afford to buy is rarely the notch you can afford to supervise.
Kurt Fischman · Jul 25, 2026
> An AI agent governance framework is the set of runtime controls (scoped permissions, approval gates, exception queues, human review, audit trails, and a kill switch) plus the single accountable...
Kurt Fischman · Jun 22, 2026
> An agentic workflow is a complete business job, from trigger to finished outcome, that an AI agent owns by deciding each step instead of following a fixed branch. It differs from a single task,...
Kurt Fischman · Jun 8, 2026
The business case for AI agents is the per-workflow analysis that decides whether an agent is worth building, measured as the manual-coordination cost a business stops paying minus the oversight.
Kurt Fischman · Jun 8, 2026
> Agentic AI is software that reasons over changing input and acts toward an outcome, while traditional automation runs a fixed rule and conventional software executes a fixed instruction. Agentic AI...
Kurt Fischman · Jun 8, 2026
> An AI agent for CRM sync and admin relay is an AI Agent System that keeps a company's CRM record current and routes the next action to the right person or system, without anyone driving each update...
Kurt Fischman · Jun 2, 2026
> An AI agent for client onboarding is an AI Agent System that turns a signed client into a running engagement: collecting intake information, provisioning access, scheduling kickoff, and chasing...
Kurt Fischman · May 29, 2026
An AI agent for lead qualification and routing is an AI Agent System that scores each inbound lead against a qualification framework and assigns the qualified ones to the right owner automatically....
Kurt Fischman · May 28, 2026
An AI agent for inbound lead response is a productized inbound workflow inside an AI Agent System for founder-led businesses where inbound volume has outgrown the team. The agent owns the path from...
Kurt Fischman · May 27, 2026
Machine-like is the services layer that bridges frontier AI and business operations.