Kurt is the CEO of Marshal, the Managed Agent Operations company.
Founder, Marshal
Picture the ordinary version of the problem. It's a Friday evening. An AI agent your business bought in March, the one that answers inbound calls and books appointments, has just booked three jobs...
Most lists of this kind fail the same way. They name a department, attach the word automation, and leave you guessing what the software actually does on a Tuesday afternoon. So every job here is...
Type the question into a search box and you get forty pages explaining that assistants are reactive and agents are proactive. Fine. Accurate, even. It's also the least useful thing anyone can tell a...
Search the phrase and you'll hit a product category first. In April 2026 Anthropic launched Managed Agents on Claude, which InfoQ described as a managed execution layer that separates agent logic...
An AI agent is software that doesn't just answer questions, it takes actions: it reads your data, calls your tools, and changes things in your systems. That last part is the whole security problem. A...
An AI agent is software that takes a goal, plans a few steps, and uses other systems to finish the job. That last part is what makes it different from a chatbot, and it is the part that gets...
Google's first page for AI agent governance describes controls in exhaustive detail and dates almost none of them. An AI agent, for this purpose, is software that takes actions inside your real...
An AI agent governance policy template is a document with numbers in it: dollar ceilings, named systems, named tools, one named approver, and a retention period. An AI agent, for the purposes of that...
Every published AI agent ROI calculator gets the arithmetic right, and the arithmetic is not the trivial part: benefits minus costs over costs, then payback, then net present value for the finance...
Multi-step agent workflow evaluation is a spending decision disguised as a test suite. The unit under test is never the model alone; it is the harness plus the model, meaning the scaffold that holds...
Machine-like is the services layer that bridges frontier AI and business operations.